marketing changed more in the last year than the last five

Honoured to be the first guest to appear twice on "How to Grow a CMO" (if you missed Part 1 - the personal part - you missed my stories of electrocution and lunch-skipping šŸ˜‚).

In Part 2, we talk more business. But here's what struck me during the conversation:

A year ago at VMware, we were "playing" with AI. Running hackathons. Experimenting behind firewalls. Nothing went live.

Today? CEOs are demanding: "How do we implement AI NOW?"

This shift isn't just about technology. It's reshaping everything:

š—§š—µš—² š—–š—„š—¢ š—§š—æš—®š—½. Half the companies I talk to have moved marketing under a CRO. Sounds strategic, right? Wrong. A proper cross-GTM CRO is a gift, but I’m worried most CROs are just elevated salespeople. We're back to "Sales and marketing" (note the capital S, lowercase m).

š—§š—µš—² š—§š—²š—®š—ŗ š—–š—¼š—¹š—¹š—®š—½š˜€š—². One CEO told me his peer runs a $100M ARR business with 6 marketers. He has 40. "Why do I need 40?" he asked. The AI efficiency FOMO is real.

š—§š—µš—² š—›š—®š—»š—±š˜€-š—¢š—» š—œš—ŗš—½š—²š—æš—®š˜š—¶š˜ƒš—². Forget the ivory tower CMO. If you're not personally using AI tools, diving into data, and rolling up sleeves on campaigns, you're done. Teams are smaller. Expectations are bigger. Senior leaders need to DO, not just direct.

My three non-negotiables for thriving:

  1. š—¦š˜š—¼š—½ š˜€š—®š˜†š—¶š—»š—“ "š—Æš—æš—®š—»š—±". Three CEOs recently told me brand is either "stuff that doesn't work" or "mugs and T-shirts." We created this problem. Speak business language, not marketing speak.

  2. š—•š—² š˜š—µš—² š—°š—¼š—»š—±š˜‚š—°š˜š—¼š—æ. Marketing is too important to be left to marketing. Orchestrate across functions. Throw Gong transcripts into ChatGPT. Surface customer insights. Connect the dots others miss.

  3. š—›š—®š˜ƒš—² š—® š˜š—²š—®š—°š—µš—®š—Æš—¹š—² š—½š—¼š—¶š—»š˜ š—¼š—³ š˜ƒš—¶š—²š˜„. This has guided me for 20 years. Leadership isn't about having answers. It's about having a perspective you can articulate and defend.

Anyway, all this and more in the pod! Listen to the full conversation (warning: I still sound like I'm on helium) here: https://okt.to/UGi163