Honoured to be the first guest to appear twice on "How to Grow a CMO" (if you missed Part 1 - the personal part - you missed my stories of electrocution and lunch-skipping š).
In Part 2, we talk more business. But here's what struck me during the conversation:
A year ago at VMware, we were "playing" with AI. Running hackathons. Experimenting behind firewalls. Nothing went live.
Today? CEOs are demanding: "How do we implement AI NOW?"
This shift isn't just about technology. It's reshaping everything:
š§šµš² šš„š¢ š§šæš®š½. Half the companies I talk to have moved marketing under a CRO. Sounds strategic, right? Wrong. A proper cross-GTM CRO is a gift, but Iām worried most CROs are just elevated salespeople. We're back to "Sales and marketing" (note the capital S, lowercase m).
š§šµš² š§š²š®šŗ šš¼š¹š¹š®š½šš². One CEO told me his peer runs a $100M ARR business with 6 marketers. He has 40. "Why do I need 40?" he asked. The AI efficiency FOMO is real.
š§šµš² šš®š»š±š-š¢š» ššŗš½š²šæš®šš¶šš². Forget the ivory tower CMO. If you're not personally using AI tools, diving into data, and rolling up sleeves on campaigns, you're done. Teams are smaller. Expectations are bigger. Senior leaders need to DO, not just direct.
My three non-negotiables for thriving:
š¦šš¼š½ šš®šš¶š»š“ "šÆšæš®š»š±". Three CEOs recently told me brand is either "stuff that doesn't work" or "mugs and T-shirts." We created this problem. Speak business language, not marketing speak.
šš² ššµš² š°š¼š»š±šš°šš¼šæ. Marketing is too important to be left to marketing. Orchestrate across functions. Throw Gong transcripts into ChatGPT. Surface customer insights. Connect the dots others miss.
šš®šš² š® šš²š®š°šµš®šÆš¹š² š½š¼š¶š»š š¼š³ šš¶š²š. This has guided me for 20 years. Leadership isn't about having answers. It's about having a perspective you can articulate and defend.
Anyway, all this and more in the pod! Listen to the full conversation (warning: I still sound like I'm on helium) here: https://okt.to/UGi163